Contact Us
Got a question about a sweepstakes casino, spotted something on the site that needs updating, or want to flag a new sweeps cash casino we should look at? This page explains how to reach us and what we can (and can't) help with.
What we can help with
- Corrections to a review, offer, or editorial rating on marathonchamp.com
- Suggestions for a new or upcoming sweepstakes casino to research
- General feedback on how we present comparisons, tables, or write-ups
- Questions about how our ranking process works
What we can't help with
We're an independent review and comparison site — we don't operate any of the platforms listed on marathonchamp.com. That means we're not able to help with:
- Account logins, password resets, or verification issues on a specific casino app
- Coin purchases, refunds, or redemption requests for Sweepstakes Coins
- Technical bugs or outages on an operator's app or website
For any of the above, the fastest route is the support or help section inside the sweepstakes casino's own app or website — most operators list a contact or help link there, or in the confirmation email sent when you created your account.
Before you reach out about legality or eligibility
We get a lot of questions along the lines of "is this legal in my state?" We're not able to give legal advice, and availability for sweepstakes casinos varies by state and changes over time — some states restrict or prohibit this model outright, and individual operators decide for themselves which states they'll serve. If you're unsure whether a platform is available where you live, check the operator's own terms and eligible-states list, or review the general guidance on our Responsible Gambling page.
How our reviews and rankings work
If your message is about a rating on this page — say, why Crown Coins sits ahead of SplashCoins or Casino.Click — it helps to know how we assess platforms. We look at the dual-currency model (Gold Coins for free play, Sweepstakes Coins for potential prize redemption), the size and variety of the game library, how welcome bundles and daily rewards are structured, and how clearly redemption terms are laid out. Commission from any operator we link to never buys a higher position — ratings reflect our editorial research, not payment. You can read more about who's behind the site on our About Us page, and the full terms governing use of marathonchamp.com are on our Terms and Conditions page.
Reporting an error or outdated detail
Sweepstakes casino terms change often — eligible states, welcome offer amounts, redemption thresholds, and identity verification requirements can all shift with little notice. If you've noticed something on this site that looks out of date (for example, an offer that's changed or a state restriction that's no longer accurate), let us know which page and which detail so we can look into it and update accordingly.
A quick note before you get in touch
Sweepstakes Casino Apps doesn't process payments, hold customer funds, or run any of the platforms reviewed here. If your enquiry relates to a purchase, a redemption, or an account issue on a specific sweepstakes casino, that operator's own support channel will be able to help far more directly than we can.